Returning items purchased online can be a hassle, but it doesn’t have to be. If you’ve recently purchased a Nike item online and are wondering if you can return it in a store, you’re in luck. This article will provide you with all the information you need to know about returning an online Nike order in store. Read on to find out how easy it can be to make a return or exchange and get the most out of your online shopping experience.
Yes, you can return an online Nike order in store. Visit the Nike store, show them your order confirmation number, and bring the item you wish to return. You’ll receive a return label and instructions on how to return the item. You may also receive a refund on the spot, depending on the store’s policy.
Can I Return an Online Nike Order in Store?
Nike offers customers the convenience of returning online orders in store. Customers can return items purchased from Nike.com, Nike App, SNKRS, Nike + Member, and Converse.com at any Nike, Converse, or Hurley store in the United States.
What Can I Return?
Customers can return items purchased from Nike.com, Nike App, SNKRS, Nike + Member, and Converse.com within 30 days of the original purchase. Items must be unworn and in their original packaging with all tags attached. Footwear returns must include the original shoe box in its original condition and without postal labels.
How Do I Return?
To return an item in store, customers must bring the item and the original packing slip or order confirmation email to the store. Customers may be asked to provide valid photo identification. If the store does not have the item in stock, customers will receive a full refund for the item.
What Is The Refund Process?
Once the item has been returned and accepted, customers will receive a refund to the original form of payment. The time it takes to process a refund may vary depending on the payment method. Customers should receive their refund within 2-5 business days after the item has been returned.
Are There Any Exceptions?
Some items purchased from Nike.com, Nike App, SNKRS, Nike + Member, and Converse.com are not eligible for return in store. These items include:
- Gift Cards
- Digital Content
- Personalized Items
- Customized Items
- Perishable Goods
- Intimates
- Swimwear
- Socks
Customers must return these items by mail.
Top 6 Frequently Asked Questions
1. Can I Return an Online Nike Order in Store?
Yes, you can return an online Nike order in store. Nike offers a generous return policy and allows customers to return an item they purchased online in a Nike store. Returning an item in store is a convenient, straightforward process. Customers must bring their original invoice and the item they wish to return to the store. The item must be unused and in its original packaging, as Nike reserves the right to refuse returns that do not meet these requirements. The store will issue a refund to the original form of payment.
2. Is There a Time Limit for Returning an Online Nike Order in Store?
Yes, there is a time limit for returning an online Nike order in store. Nike allows customers to return an online order within 30 days of the delivery date. In addition, Nike also allows customers to return online orders up to 45 days after the delivery date if the item was purchased during a promotional offer. Customers must make sure to bring the original invoice and unused item to the store in order to receive the refund.
3. Does Nike Exchange In-Store Purchases?
Yes, Nike does exchange in-store purchases. Customers can exchange an item they purchased in a Nike store for a different item of the same value. Customers must bring the original receipt and the item they wish to exchange to the store. The item must be unused and in its original packaging in order to be eligible for exchange. The store will issue a refund to the original form of payment and the customer can then purchase the new item.
4. Does Nike Accept Returns on Sale Items?
Yes, Nike does accept returns on sale items. Customers can return a sale item to a Nike store within 30 days of the delivery date. The item must be unused and in its original packaging in order to be eligible for return. The store will issue a refund to the original form of payment.
5. Does Nike Offer Free Returns?
Yes, Nike does offer free returns. Customers can return an item purchased online or in-store for free with a prepaid return label. This label can be found on the packing slip included in the original shipment. Customers must print the label and attach it to their return package. The item must be unused and in its original packaging in order to be eligible for return.
6. Does Nike Offer Price Adjustments?
Yes, Nike does offer price adjustments. If the price of an item purchased in a Nike store or online is lowered within 14 days of the purchase date, customers can request a price adjustment. Customers must bring the original receipt and the item to the store to request a price adjustment. The store will issue a refund to the original form of payment for the difference in price.
In conclusion, the answer to the question, ‘Can I return an online Nike order in store?’ is a resounding ‘Yes!’ Customers can visit any Nike store to return or exchange their online order. Nike’s online return policy is very flexible and understanding of customers’ needs, making it easy and convenient to shop with them. So feel free to order with confidence knowing that returns and exchanges can be taken care of in store.
