If you’ve ever ordered something from Nike online and realized it wasn’t the perfect fit, you may be wondering if you can return it to one of their stores. You may also be wondering if you can return an item you bought online to a physical store, even if it was purchased from an online store. The answer is yes! In this article, we’ll explore the process of returning items purchased from Nike’s online store and answer the question, “Can I return Nike online to store?”
Yes, you can return Nike online orders to stores. Nike offers free returns for orders placed at Nike.com. You can return your item to any Nike store within 30 days of purchase to receive a full refund. When returning to a store, you must bring the item you are returning and the order confirmation. You can also return items by mail. For more information, visit Nike’s Help page on Returns.
Can I Return Nike Online Purchases to a Store?
Nike offers returns and exchanges for online orders through a few different methods. Customers can return Nike online purchases to a retail store, mail it back, or utilize the Nike app’s “Send Back” feature.
Returning to a NikeStore
Nike allows customers to return online orders to an official NikeStore within 30 days of purchase. Customers must have the original order confirmation or invoice, and all items must be in the original condition. The return will be credited to the original form of payment.
Returning by Mail
Customers can also return Nike online purchases by mail. Customers must fill out the return form that was included in the package with the original order. All items must be in the original condition. The customer will be responsible for the return shipping cost. The refund will be credited to the original form of payment.
Returning or Exchanging with the Nike App
The Nike app also offers customers the chance to return or exchange online orders. Customers must log in to their Nike account and select the “Send Back” feature. They will then be able to select the item they wish to return or exchange, and follow the on-screen instructions. Once the item has been received, the customer will receive a refund or exchange.
Overall, customers have the option to return or exchange their Nike online orders in a few different ways, including returning to a retail store, by mail, or with the Nike app.
Frequently Asked Questions
What is Nike’s return policy?
Nike’s return policy allows customers to return products purchased at Nike.com for a full refund within 30 days of purchase. Customers are responsible for any and all return shipping costs, and must provide a valid proof of purchase. All items must be returned in their original condition and packaging, with any accompanying accessories and tags still attached.
Can I return Nike online to store?
Yes, Nike offers a convenient in-store return process for customers who purchased items on Nike.com. Customers can return items for a refund at any Nike retail store in the US. Customers must bring a valid proof of purchase and the items must be in their original condition and packaging. Customers will be charged a 10% re-stocking fee, which is deducted from their refund.
What should I bring with me to the store to return my item?
To return an item to a Nike store, customers should bring a valid proof of purchase, such as an emailed order confirmation or packing slip, as well as the item itself. All items need to be in their original condition and packaging, with any accompanying accessories and tags still attached.
What if I don’t have my receipt?
If a customer does not have a valid proof of purchase, Nike store associates may be able to look up the purchase using the customer’s name and address. However, if the purchase cannot be found, the customer will not be eligible for a refund.
How long do I have to return an item?
Nike customers have 30 days from the date of purchase to return items for a full refund. All items must be in their original condition and packaging, with any accompanying accessories and tags still attached.
What is the restocking fee for returning items to a Nike store?
For returns to a Nike store, customers will be charged a 10% re-stocking fee, which is deducted from their refund. Customers will receive the remaining amount of their refund in the form of their original payment method.
In conclusion, it is possible to return Nike online purchases to a store, however, it is important to review store policies and make sure that the item is eligible for return. Be sure to have your receipt or order confirmation on hand when you visit the store to make the return. If you have any questions or concerns, you can always contact the Nike customer service team for help.
