If you’re a fan of classic and modern Adidas styles, you may be wondering if you can return items on Adidas Confirmed. Whether you’re looking to exchange sizes or return a purchase, understanding the return policy of Adidas Confirmed is essential for any shopper looking to make the most of their purchase. In this article, we’ll walk you through the return process and answer the question: Can you return on Adidas Confirmed?
Can You Return Adidas Products Purchased on Confirmed?
Adidas Confirmed is a mobile app by Adidas which allows customers to purchase limited-edition shoes and apparel. It is one of the most popular app for sneakerheads and those who are looking for the latest and exclusive Adidas products. However, when it comes to returns, what is the policy for products purchased through Adidas Confirmed?
Adidas has a standard return policy for all products purchased on their website and through the Adidas Confirmed app. Customers can return all products purchased within 30 days for a full refund or exchange. The returned products must be unused and in the original condition, with all the tags and labels still attached. All returns must also include the original packing slip or invoice.
If the product was purchased on the Adidas Confirmed app, customers can either return the product to an Adidas store or return it by mail. If returning the product by mail, customers can use their own mailing service or they can print a prepaid return shipping label from the Adidas website. Customers who choose to use the prepaid shipping label will be refunded the cost of the return shipping.
What Conditions Must Be Met to Return Adidas Confirmed Products?
In order to return a product purchased on Adidas Confirmed, the product must meet certain conditions. The product must be unworn, undamaged, and in the same condition it was received in. Additionally, the product must be in the original packaging, with all tags and labels still attached. Customers must also include the original packing slip or invoice when returning the product.
What Are the Exceptions to the Return Policy?
Adidas does not accept any returns for personalized products, such as those with custom embroidery, or for products that have been marked as final sale. Additionally, products purchased through the Adidas Confirmed app cannot be returned in stores, they must be returned by mail.
Can You Exchange an Adidas Confirmed Product?
Yes, customers can exchange an Adidas Confirmed product if they are not completely satisfied with their purchase. Customers can exchange the product for a different size, color, or style. To exchange an Adidas Confirmed product, customers must meet the same conditions as when returning a product. The product must be unworn, undamaged, and in the original condition it was received in. Additionally, the product must be in the original packaging, with all tags and labels still attached. Customers must also include the original packing slip or invoice when exchanging the product.
How Do You Exchange an Adidas Confirmed Product?
Customers can exchange an Adidas Confirmed product by mail or in an Adidas store. If exchanging by mail, customers can use their own mailing service or they can print a prepaid exchange shipping label from the Adidas website. Customers who choose to use the prepaid shipping label will be refunded the cost of the exchange shipping.
What If the Exchange Product is Unavailable?
If the product that the customer is exchanging is unavailable, the customer will be refunded the full amount of their original purchase. The refund will be processed in the same form of payment used for the original purchase.
Frequently Asked Questions
Can You Return on Adidas Confirmed?
Answer: Yes, you can return items purchased through Adidas Confirmed. Depending on the product, you have up to 45 days from the date of purchase to return the item. When returning an item, you must include the original invoice and all of its accessories. When returning shoes, the shoes must be returned in their original packaging, and must not show signs of wear. You can return your item for a full refund or exchange it for a different color or size.
How Do I Return an Item on Adidas Confirmed?
Answer: To return an item purchased through Adidas Confirmed, you must first obtain an RMA number. This number can be obtained by logging into your Adidas account and selecting the “Returns” link in the top navigation bar. Once you have the RMA number, package the item you wish to return along with the original invoice and all its accessories. Be sure to include your RMA number on the outside of the package. Then, mail the package to the address specified in your return instructions.
What Is the Timeframe for Returning an Item on Adidas Confirmed?
Answer: The timeframe for returning an item purchased through Adidas Confirmed depends on the product. Generally, you must return the item within 45 days from the date of purchase. For items such as shoes, the item must be returned in its original packaging and must not show signs of wear.
What Is the Refund Process for Items Returned on Adidas Confirmed?
Answer: After you have returned the item to Adidas Confirmed, the item will be inspected and your refund will be processed. Refunds will be issued to the original form of payment used to purchase the item. Depending on the payment method, refunds may take up to 10 business days to process.
What If I Can’t Find My Invoice When Returning an Item on Adidas Confirmed?
Answer: If you cannot find your original invoice when returning an item to Adidas Confirmed, you can contact their customer service team for assistance. They may be able to provide you with a copy of your invoice or provide you with other means of returning the item.
Are There Any Exceptions to the Return Policy for Adidas Confirmed?
Answer: Yes, there are exceptions to the return policy for items purchased through Adidas Confirmed. Items that are excluded from the return policy include personalized items, limited edition items, and special orders. Additionally, some items may be subject to a re-stocking fee. It’s important to read the terms and conditions of the return policy before making a purchase.
Adidas Online Returns
In conclusion, returning products on Adidas Confirmed is indeed possible. The brand offers a 30-day return policy and customers can easily return their orders by following the easy return process. Furthermore, customers can also contact the Adidas customer service team for help in case of any confusion or issues. With the easy return policy and great customer service, Adidas Confirmed is the perfect place for customers to shop for their favorite Adidas products.
