When it comes to shoes, Skechers is a trusted name. The brand is well known for its comfortable, stylish and long-lasting shoes, so it’s natural to wonder if Skechers shoes come with a lifetime warranty. In this article, we’ll explore the answer to this question, as well as other important details about Skechers warranties. So, if you’re wondering whether Skechers shoes have a lifetime warranty, you’ve come to the right place.
Do Skechers Shoes Come With a Lifetime Warranty?
Skechers shoes are known for their comfortable fit and stylish designs. But do they come with a lifetime warranty? The answer is yes – Skechers offers a limited lifetime warranty on select products. This warranty covers any manufacturing defects or materials used in the product. However, the lifetime warranty does not cover normal wear and tear, or damage caused by improper use or care.
Skechers’ limited lifetime warranty is quite different from other shoe brands, which usually only offer a one-year or two-year warranty. With Skechers, customers are given an extended warranty that covers the product for its entire lifespan. This means that customers can have peace of mind when purchasing a Skechers product, knowing that they are covered in case of any manufacturing defects or materials used in the product.
What Is Covered Under the Lifetime Warranty?
The Skechers lifetime warranty covers any manufacturing defect or material used in the product. This includes any manufacturing defects such as stitching, materials used in the product, or any other issue caused by the manufacturing process. In addition, the warranty also covers any damage caused by improper use or care of the product.
However, the lifetime warranty does not cover normal wear and tear, or damage caused by accidents or negligence. If a Skechers product is found to be defective, customers can contact Skechers directly to have the product repaired or replaced.
How Do I File a Claim Under the Lifetime Warranty?
Customers can file a claim for their Skechers product by visiting the Skechers website and filling out the form. They will then need to provide proof of purchase, such as a receipt or order number. After the claim is submitted, a Skechers representative will contact the customer to discuss the warranty and any further steps.
Can I Exchange or Return a Skechers Product?
Skechers offers a 30-day return and exchange policy on most of its products. Customers can return or exchange a product within 30 days of purchase, as long as it is in its original condition. Customers must provide proof of purchase, such as a receipt or order number, in order to be eligible for a return or exchange.
What Is the Skechers Warranty Policy?
Skechers offers a limited lifetime warranty on select products. This warranty covers any manufacturing defect or material used in the product. However, the lifetime warranty does not cover normal wear and tear, or damage caused by improper use or care. Customers can file a claim for their Skechers product by visiting the Skechers website and filling out the form.
Do I Need to Register My Skechers Product?
No, customers do not need to register their Skechers product in order to be eligible for the limited lifetime warranty. Customers simply need to provide proof of purchase, such as a receipt or order number, in order to file a claim.
What Happens if My Claim Is Denied?
If a customer’s claim is denied, they can contact Skechers directly to discuss their claim. Skechers representatives are available to answer any questions and help customers resolve their issue.
Top 6 Frequently Asked Questions
Do Skechers Shoes Have a Lifetime Warranty?
Answer: Skechers does not offer a lifetime warranty on its shoes. However, they do offer a 90-day warranty on most of their footwear. This warranty covers manufacturing defects in materials and workmanship, including stitching and sole separation. If a customer has a defective pair of shoes, they can contact Skechers’ customer service to arrange a return and exchange.
What Types of Issues Does Skechers Warranty Cover?
Answer: Skechers’ 90-day warranty covers any manufacturing defects in materials and workmanship, including stitching and sole separation. It does not cover normal wear and tear or damage due to misuse. To qualify for a warranty claim, customers must provide proof of purchase.
How Do I Make a Warranty Claim with Skechers?
Answer: To make a warranty claim, customers must contact Skechers’ customer service team. They can do this by phone, email, or live chat. Customers must provide proof of purchase, such as the original receipt or packing slip, in order to qualify for the warranty. If approved, Skechers will arrange a return and exchange of the defective shoes.
How Long Does the Exchange Process Take?
Answer: Once a customer has contacted Skechers’ customer service team and provided proof of purchase, the exchange process typically takes 2-3 weeks. This includes the time for Skechers to receive the defective shoes, process the return, and ship the new pair.
Do I Have to Pay for Shipping for an Exchange?
Answer: Skechers covers the cost of shipping for exchanges under its 90-day warranty. Customers must contact Skechers’ customer service team to arrange a return and exchange and will be provided with a return shipping label.
Do I Have to Pay for Repairs if My Shoes Are Not Covered Under Warranty?
Answer: If a customer’s shoes are not covered under warranty, they may still be eligible for repair. Skechers offers repair services for shoes that are out of warranty but still in good condition. Customers must contact Skechers’ customer service team to arrange a repair and they will be responsible for the repair cost and any associated shipping fees.
Skechers shoes are a great choice for those looking for quality and comfort, and their lifetime warranty provides an extra layer of protection and assurance that the shoes will last for years to come. With a wide range of styles and colors available, there is something for everyone in the Skechers lineup. Whether you are looking for a pair for everyday wear, for running or for a special occasion, Skechers shoes have you covered.
