Are you a fan of Vans shoes? Have you ever had a pair that suddenly broke or tore apart? Then you must have wondered if it was possible to get a free replacement pair from Vans. Well, the answer to that question is complex and depends on a few factors. In this article, we’ll explore how Vans deals with such situations and if they really do offer to send you new shoes when yours break. So, read on to find out the answer to “Do Vans send you new shoes if yours break?”
No, Vans does not usually send you new shoes if yours break. However, if you purchased your shoes from an authorized Vans retailer and they are still covered by the manufacturer’s warranty, you may be eligible for a repair or replacement.
To see if your shoes qualify for a warranty repair or replacement, contact the Vans Customer Service team. To do so, you’ll need the original purchase invoice or the SKU number of your shoes. If the product qualifies, they will tell you how to proceed with the repair or replacement.
Do Vans Send You New Shoes if Yours Break?
Vans is a renowned shoe company that has been around since 1966. The company has established an excellent reputation for creating shoes that are both stylish and durable. But what happens if your Vans shoes break? Fortunately, Vans does offer a warranty for its shoes, which includes replacing pairs that break due to defects in materials or workmanship.
Vans Warranty Policy
The Vans warranty policy covers defects in materials and workmanship for a period of one year from the date of purchase. This means that if your Vans shoes break due to a material or manufacturing defect within one year of purchase, you can have them replaced free of charge.
What Is Covered Under the Warranty?
The Vans warranty covers defects in materials and workmanship. This includes issues such as soles coming apart, eyelets falling off, and stitching coming undone. The warranty does not cover normal wear and tear, damage caused by misuse or abuse, or alterations.
How to Claim a Warranty
If you believe your Vans shoes are covered under the warranty, you can begin the claims process by contacting Vans customer service. You will need to provide proof of purchase, as well as photos of the damaged shoes. Once the claim is approved, Vans will send you a new pair of shoes free of charge.
Conclusion
Vans offers a warranty on its shoes that covers defects in materials and workmanship. If your Vans shoes break due to such a defect within one year of purchase, you can have them replaced free of charge by contacting Vans customer service and providing proof of purchase.
Top 6 Frequently Asked Questions
1. Do Vans Send You New Shoes if Yours Break?
Yes, Vans will send you new shoes if yours break. Vans offers a lifetime warranty on their shoes and will replace any shoes that are deemed defective. To make a claim, you will need to provide a proof of purchase, a description of the defect, and a photograph of the shoes. You will then be able to select a new pair of shoes of the same or similar style, and Vans will provide you with a free shipping label to return the defective shoes.
2. What is Vans’ Lifetime Warranty?
Vans offers a lifetime warranty on their shoes, meaning that if a pair of Vans shoes is deemed defective, they will replace them. Vans will replace any shoes that have a manufacturing defect, including issues with the materials, construction, or workmanship. This warranty does not cover normal wear and tear, modifications, or improper use.
3. How Do I Make a Warranty Claim?
In order to make a warranty claim with Vans, you will need to provide a proof of purchase, a description of the defect, and a photograph of the shoes. You will then be able to select a new pair of shoes of the same or similar style, and Vans will provide you with a free shipping label to return the defective shoes.
4. How Long Does the Replacement Process Take?
The replacement process typically takes 2-3 weeks from the time that Vans receives the defective shoes. The exact timeframe may vary depending on the availability of the shoes that you select.
5. Are There Any Exceptions to the Warranty?
Yes, there are some exceptions to the warranty. Vans’ lifetime warranty does not cover normal wear and tear, modifications, or improper use. Additionally, the warranty does not cover any damage caused by weather or environmental conditions.
6. Are There Any Other Benefits to Owning Vans Shoes?
Yes, there are many benefits to owning Vans shoes. Vans offers a wide range of styles and colors, so you can find shoes to fit your personal style. Additionally, Vans shoes are lightweight and durable, and they are designed to provide lasting comfort and support. Finally, Vans shoes are affordable, so you can find high-quality shoes without breaking the bank.
In conclusion, it is possible to get a new pair of Vans shoes if your current ones break. The best way to go about it is to contact their customer service team and explain your situation to them. They will likely provide you with a replacement pair, or at least an appropriate discount on a new pair. This is great news for Vans fans, as it means that their favourite shoes can last even longer.
