Are you considering purchasing a pair of Vans shoes but have questions about the warranty that comes with them? You’re not alone. Many people wonder what kind of warranty Vans offers on their shoes and how long it lasts. In this article, we’ll answer that question and provide more information on what to do if you have a problem with your Vans shoes. Read on to learn more about Vans’ warranty policies and how they protect you as a customer.
Yes, Vans shoes have a warranty. Vans offers a limited warranty against defects in materials and workmanship for a period of 30 days from the original purchase date. Warranty claims must be submitted within 30 days of purchase, and the shoes must be unworn and in the original condition.
Does Vans Shoes Have a Warranty?
Vans is an iconic American footwear brand that has been around since 1966. Many people love their shoes for their comfort and style, but do Vans Shoes have a warranty? The answer is yes. Vans provides a limited one-year warranty on all of their shoes.
What Does the Vans Warranty Cover?
Vans’ warranty covers any manufacturer defects in workmanship or materials that occur within one year of purchase. This includes things such as stitching coming undone, soles separating from the upper, or materials cracking. It does not cover normal wear and tear, such as scratches, scuffs, or wear on the sole.
How to Claim Your Vans Warranty
If you believe your Vans shoes have a manufacturer defect, you can file a claim with Vans. Here are the steps you’ll need to take:
- Contact Vans Customer Service at 1-800-827-7367 to start the claim process.
- Have your original receipt and/or proof of purchase ready.
- Provide photos of the defect.
- Vans will review your claim and advise if your shoes are covered by the warranty.
- If approved, Vans will either repair or replace your shoes.
It’s important to note that all warranty claims must be filed within one year of purchase. If you don’t have your original receipt, you may still be able to file a claim, but Vans may require additional proof of purchase.
Overall, Vans does offer a limited one-year warranty on all of their shoes. If your Vans shoes have a manufacturer defect, you can file a warranty claim with Vans to get them repaired or replaced.
Few Frequently Asked Questions
Do Vans Shoes Have Warranty?
Answer: Yes, Vans offers a warranty for certain shoes. The warranty covers manufacturing defects for one year from the date of purchase. The warranty only applies to shoes purchased from an authorized Vans retailer.
What Does the Vans Warranty Cover?
Answer: The Vans warranty covers manufacturing defects and applies to the upper, outsole, and inner components of the shoe, excluding normal wear and tear. Examples of covered items are stitching, eyelets, and leather deterioration due to defective materials or workmanship. The warranty does not cover damages caused by improper use or accidents.
How Do I File a Warranty Claim?
Answer: To file a warranty claim, customers must provide proof of purchase and contact the Vans Customer Service team at 1-866-898-VANS (8267). The customer service team will evaluate the claim and determine if it is covered under the warranty. If approved, Vans will provide a voucher for the cost of the shoes to be used towards the purchase of a new pair.
Are Customized Shoes Covered Under the Warranty?
Answer: No, customized shoes are not covered under the Vans warranty. Customized shoes are specially designed and printed shoes that have been customized by the customer. These shoes are made to order and cannot be returned or exchanged.
Is the Warranty Transferable?
Answer: No, the Vans warranty is not transferable. The warranty is only valid for the original purchaser and must be presented with proof of purchase to be eligible for a warranty claim.
Is the Warranty Valid Internationally?
Answer: Yes, the Vans warranty is valid internationally. Customers outside of the United States can contact the Vans Customer Service team to file a warranty claim and receive a voucher for the cost of the shoes.
Vans shoes are a great choice for anyone looking for stylish and comfortable shoes. They come with a warranty that covers manufacturing faults, making them a great investment. With a warranty, you can be sure that your Vans shoes will keep you comfortable and stylish for years to come.
