If you’ve ever had to return something online and pay for the shipping, you know how frustrating it can be. It’s one of the most common complaints about online shopping. Fortunately, if you shop at New Balance, you may be able to get free returns. In this article, we’ll look at the details of New Balance’s return policies, and discuss whether or not they offer free returns.
Yes, New Balance does offer free returns. Customers who purchased their products from New Balance’s website, NewBalance.com, or one of their stores can return their online purchases to any New Balance store for free. Customers can also return their items by mail within 30 days of purchase. To return an item, customers must fill out the return form on the back of their receipt, or log in to their New Balance account. Customers will be refunded in the original form of payment.
Does New Balance Have Free Returns?
New Balance offers free returns on items purchased online, depending on the product and where it was shipped from. Customers can return items purchased online to any New Balance store location or through the mail. Returns are accepted within 30 days of purchase, and customers are responsible for the cost of return shipping unless the item is defective or an incorrect size or color was received.
Return Policies for Items Purchased Online
New Balance offers free returns for items purchased online within 30 days of the order date. To initiate a return, customers must log into their New Balance account and select the item they wish to return. Customers must also include the original packing slip and product tags when returning an item.
Returning an Item in Store
Customers can return items purchased online to any New Balance store location. When returning an item in store, customers must bring the original packing slip and product tags. If the item is still in its original condition, customers will be issued a full refund to the original means of payment.
Returning an Item by Mail
Customers can also return items purchased online by mail. To initiate a return by mail, customers must log into their New Balance account and select the item they wish to return. Customers must include the original packing slip and product tags when returning an item. Customers are responsible for the cost of return shipping unless the item is defective or an incorrect size or color was received.
Exchanges
New Balance does not offer exchanges for items purchased online. Customers must return the item to receive a refund and place a new order for the item they wish to purchase.
Top 6 Frequently Asked Questions
1. Does New Balance Have Free Returns?
Yes, New Balance offers free returns on all orders. Returns must be initiated within 45 days of purchase, and all products must be in their original condition. Customers have the option of returning items to a local store or mailing them back to New Balance. All returns are free of charge, and customers will receive a full refund or exchange.
2. What is the Timeframe for New Balance Returns?
New Balance allows customers to initiate returns within 45 days of purchase. All products must be in their original condition and customers must have proof of purchase. Customers have the option of returning items to a local store or mailing them back to New Balance. All returns are free of charge and customers will receive a full refund or exchange.
3. How Do I Return an Item to New Balance?
Customers can return items to a local store or mail them back to New Balance. To return an item to a local store, customers should bring the item, proof of purchase and a valid form of identification. To return an item by mail, customers should package the item securely and include a pre-paid shipping label. The pre-paid shipping label can be obtained from the New Balance website.
4. Does New Balance Offer Refunds for Returns?
Yes, New Balance will provide a full refund or exchange for items that are returned within 45 days of purchase. All products must be in their original condition and customers must have proof of purchase. Customers can choose to receive a full refund or exchange the item for a different size or color.
5. What if I Don’t Have Proof of Purchase?
If a customer does not have proof of purchase, New Balance reserves the right to refuse a return. The customer may still be able to return the item, but they may not receive a full refund or exchange. In this case, the customer may be offered a store credit or a partial refund.
6. Are New Balance Returns Available Internationally?
Yes, New Balance offers returns on international orders. Customers should follow the same process for returns as domestic orders, including initiating the return within 45 days of purchase and providing proof of purchase. Customers should also be aware that international returns may be subject to additional fees and duties.
New Balance is a great choice when it comes to finding quality shoes. Not only do they offer a wide selection of styles and sizes, but they also provide free returns. This makes it easy for customers to find the perfect fit without having to worry about the hassle of returning items. With their commitment to customer satisfaction, New Balance is a reliable and trustworthy company that is worth considering when looking for new shoes.
