Nike is one of the world’s leading footwear and apparel brands, and is well known for its commitment to quality and customer service. But does Nike offer a two-year warranty on its products? In this article, we will explore the answer to this question, discussing the details of the warranty, what it covers, and how to make a claim. Read on to find out whether or not Nike truly has a two-year warranty.
No, Nike does not have a two-year warranty. However, Nike does offer a limited warranty on most of their products that covers manufacturing defects in materials and workmanship for a period of 60 days from the date of purchase. Nike also offers extended warranties on select products. Visit the Nike Warranty Information page to learn more.
Does Nike Have a 2 Year Warranty?
Nike offers a two-year limited warranty on most of their products. This warranty covers manufacturing and material defects, but does not cover damages caused by normal wear and tear or improper care. The warranty is only valid for products purchased from authorized Nike retailers.
What Does the Warranty Cover?
The two-year warranty covers any manufacturing or material defects that occur in the two-year period following your purchase. This includes:
- Defects in workmanship, materials, and construction
- Uneven stitching or ripped seams
- Incorrect size or fit
- Fading or discoloration
- Faulty zippers
What Is Not Covered?
The two-year warranty does not cover any damages caused by general wear and tear, improper care, accidents, or alterations. It also does not cover damages caused by:
- Excessive exposure to sunlight, heat, or moisture
- Excessive use or abuse
- Insects, animals, or natural disasters
- Cuts, scratches, burns, or other damage caused by improper use
What Should You Do If a Defect Occurs?
If a defect occurs in your Nike product within the two-year warranty period, you can contact Nike customer service for assistance. You may be asked to provide proof of purchase, photos of the defect, and other information. If the defect is covered by the warranty, Nike will repair or replace the product, or offer a refund.
Top 6 Frequently Asked Questions
Does Nike Have a 2 Year Warranty?
Answer: Yes, Nike does offer a 2 year warranty on select products. This warranty covers any manufacturing defects or problems with the material or workmanship of the product. The warranty does not cover damage caused by improper care or use, normal wear and tear, or accidents. Additionally, the warranty does not cover any alterations or modifications made to the product.
What Products Does the 2 Year Warranty Cover?
Answer: The 2 year warranty covers select products, such as Nike footwear and apparel. This includes shoes, clothing, and other items made with Nike materials. The warranty does not cover accessories, such as hats, gloves, and bags.
How Do I Make a Claim Under the 2 Year Warranty?
Answer: To make a claim under the 2 year warranty, you must contact Nike customer service within 2 years of the product’s purchase. You will need to provide proof of purchase, such as a receipt or order number. You will then be asked to provide details of the defect or issue, as well as photos of the product. Nike will then review the claim and decide whether it is covered under the warranty.
What Happens If My Claim is Approved?
Answer: If your claim is approved, Nike will repair or replace the product, or offer a refund. The refund will be issued in the same form as the original payment. If the product is no longer available, Nike may offer an alternative product or service of similar value.
Are There Any Exclusions to the 2 Year Warranty?
Answer: Yes, there are some exclusions to the 2 year warranty. The warranty does not cover damage caused by improper care or use, normal wear and tear, or accidents. Additionally, the warranty does not cover any alterations or modifications made to the product.
Can I Purchase an Extended Warranty?
Answer: No, Nike does not offer an extended warranty. The 2 year warranty is the maximum available for eligible products. However, Nike does offer a 30 day satisfaction guarantee on select items. If you are not satisfied with your purchase within 30 days, you may return or exchange the product for a full refund.
In conclusion, Nike does indeed have a two-year warranty on their products. This warranty covers defects in materials and workmanship, as well as any issues that could arise with normal use of the item. Nike’s warranty also provides repair or replacement services for covered items, giving customers peace of mind that their purchases are protected if something goes wrong. Whether you’re an avid Nike shopper or a casual fan, their two-year warranty is a great way to ensure the quality of your purchase.