For those who have decided to invest in a pair of Skechers shoes, the thought of whether or not a warranty exists for their product may be on your mind. Have no fear, as this article will provide an in-depth look into whether or not Skechers shoes come with a warranty, what it covers, and how you can go about getting any issues with your shoes resolved.
Skechers offers a 90-day warranty on its shoes. The warranty covers any defects in materials or workmanship, but does not cover normal wear and tear. You can submit a warranty claim online or by mail. To submit a claim online, you must provide a copy of your original purchase receipt and a photo of the defective shoe. To submit a claim by mail, you must provide a copy of your original purchase receipt, a detailed description of the defect, and a picture of the defective shoe.
Does Skechers Offer a Warranty on Their Shoes?
Skechers is a popular footwear brand that produces a wide range of shoes for men, women, and children. The company prides itself on providing high-quality products and offers a warranty on certain shoes. Skechers offers a 12-month warranty on their shoes from the date of purchase, providing customers with peace of mind that their shoes are covered if there are any issues.
What Does the Warranty Cover?
Skechers’ warranty covers any defects in materials or workmanship on the shoes. This includes any manufacturing defects, materials that have broken down prematurely, or any other issues that have occurred due to the manufacturing process. The warranty does not cover any wear and tear caused by the user, or any damage that is not the result of a manufacturing defect.
The warranty is also limited to the original purchaser of the shoes, and is not transferable. This means that if someone else buys the shoes from the original purchaser, they will not be covered by the warranty.
What Does Skechers Require to Make a Claim?
In order to make a warranty claim, Skechers requires the customer to provide proof of purchase, such as a receipt, and the original shoes. The customer must also provide a description of the defect and explain why they are making a claim.
Skechers will then assess the claim and determine if the shoes are eligible for repair or replacement. If the shoes are deemed ineligible for repair or replacement, the customer may be refunded for their purchase.
How Can Customers Contact Skechers for Warranty Claims?
Customers can contact Skechers directly to make a warranty claim. The company can be contacted via phone or email, and customers can also submit a warranty claim form on the Skechers website.
Phone
Customers can contact Skechers directly by phone. The customer service team is available Monday through Friday, 8:30am to 5:30pm EST.
Customers can also email Skechers directly with any questions or issues they may have. The customer service team is available 24 hours a day, 7 days a week.
What Else Should Customers Know About the Warranty?
The warranty does not cover any damage caused by normal wear and tear or improper use of the shoes. Customers should also be aware that the warranty is only valid in the country where the shoes were purchased.
Shipping
Skechers will cover the cost of shipping for any returns and exchanges. Customers should also be aware that any repaired or replaced shoes may not be the same model as the original shoes.
Duration
Skechers’ warranty is valid for 12 months from the date of purchase. The warranty will no longer be valid after this time.
Conclusion
Skechers offers a 12-month warranty on their shoes from the date of purchase. The warranty covers any defects in materials or workmanship on the shoes, but does not cover any damage caused by wear and tear or improper use. Customers can contact Skechers directly to make a warranty claim, and the company will cover the cost of shipping for any returns and exchanges.
Top 6 Frequently Asked Questions
What is Skechers Warranty Policy?
Skechers offers a limited one-year warranty on all of its shoes against manufacturing defects. This warranty is only valid for the original purchaser of the shoes and is not transferable. The warranty does not cover normal wear and tear or any damage caused by misuse or abuse of the shoes. If a manufacturing defect does occur during the one-year warranty period, Skechers will repair or replace the shoes at their discretion.
What Types of Defects are Covered Under the Warranty?
The Skechers warranty policy covers any defects in materials or workmanship of the shoes. This includes any damage to the materials, stitching, and/or construction of the shoe. It does not cover any damage caused by normal wear and tear, misuse or abuse, accidents, or improper care or storage of the shoes.
How Do I Make a Warranty Claim?
In order to make a warranty claim, customers must contact Skechers directly. Customers must provide proof of purchase, such as a receipt or proof of payment, as well as photos of the affected shoe. Customers must also provide a detailed description of the defect and how it occurred. Skechers will review the claim and determine whether the defect is covered under the warranty.
What Happens After I Make a Warranty Claim?
Once Skechers has reviewed the warranty claim and determined that the defect is covered under the warranty, they will repair or replace the shoes at their discretion. Customers may be asked to return the shoes for further inspection, and in some cases, Skechers may require customers to pay for shipping and handling.
Are There Any Exclusions to the Warranty?
Yes, there are some exclusions to the Skechers warranty policy. The warranty does not cover normal wear and tear or any damage caused by misuse or abuse of the shoes. The warranty also does not cover any modifications or alterations made to the shoes. Additionally, the warranty is only valid for the original purchaser of the shoes and is not transferable.
What If My Claim is Denied?
If Skechers denies a warranty claim, customers may still be eligible for other forms of customer service. This may include repairs, refunds, or replacement parts. Customers should contact Skechers customer service for more information on available options.
Does Skechers have warranty?
In conclusion, Skechers offers a warranty on their shoes that covers manufacturing defects for up to 90 days from the original purchase date. This warranty protects the consumer in the event of a manufacturing defect, ensuring that the shoes are of the highest quality and that the consumer is taken care of if there is an issue. With their warranty, Skechers ensures that their customers can buy their shoes with confidence, knowing that they are getting a quality product that is backed by a warranty.
