If you’ve recently placed an order with Adidas and now want to cancel it, then you’re in the right place. Cancelling an Adidas order can seem daunting, but it doesn’t have to be. In this article, we’ll be walking you through the entire cancellation process, step by step. From understanding your refund options to knowing when to expect a response from Adidas, we’ll provide you with all the necessary information you need to know. So if you’re ready to learn how to cancel your Adidas order, let’s get started.
How to Cancel an Adidas Order?
- Go to the Adidas website and log into your account.
- Locate the order you need to cancel and click on the “View” button next to it.
- Scroll to the bottom of the page and click on the “Cancel Order” button.
- Confirm the cancellation and your order will be canceled.
Cancel an Adidas Order Online
Adidas offers customers the option to cancel an order online. Once the order is cancelled, you will receive a confirmation email. To cancel an Adidas order, you need to log into your account, find the order in question, and then select the ‘cancel’ option. Here are the steps to cancel an online Adidas order.
Step 1: Log into Your Account
The first step to cancelling an Adidas order is to log into your account. You can do this by going to the Adidas website and clicking on the ‘Sign In’ button. Enter your login details, including your email address and password. Once you are logged in, you will be taken to your account page.
Step 2: Find the Order
Once you are logged into your account, you need to find the order that you want to cancel. To do this, go to the ‘My Orders’ page and locate the order you want to cancel. Once you have found the order, click on the ‘Details’ link to view more information about the order.
Step 3: Select the ‘Cancel’ Option
Once you have found the order you want to cancel, you need to select the ‘Cancel’ option. This can be found in the ‘Actions’ menu. You will then be taken to a page where you can confirm the cancellation of the order.
Step 4: Confirm the Cancellation
Once you have selected the ‘Cancel’ option, you will be taken to a page where you can confirm the cancellation of the order. You will be asked to provide a reason for the cancellation. You can choose from a list of options or enter your own reason. Once you have selected the reason for the cancellation, click on the ‘Confirm Cancellation’ button.
Step 5: Receive Confirmation Email
Once you have confirmed the cancellation of the order, you will receive a confirmation email. This email will confirm that the order has been cancelled and that the payment has been refunded. You will also be provided with an order cancellation number. Keep this number handy in case you need to contact Adidas in the future.
Frequently Asked Questions
Q1. How Do I Cancel an Adidas Order?
To cancel an Adidas order, you must contact the Adidas Customer Service team as soon as possible. It’s possible to cancel your order before it has shipped, but once it has shipped, it can no longer be cancelled. You can contact Adidas Customer Service by email, phone, or live chat. When you contact them, provide your order number and the reason for cancellation. Adidas will then review your request and confirm whether or not the order can be cancelled.
Q2. What Happens If I Need to Return an Adidas Order?
If you need to return an Adidas order, you may do so within the specified return period. Adidas accepts returns of most items in new, unused condition within 30 days of purchase. When returning an order, you will need to include the original packaging, along with any included accessories. Once the order has been received and inspected, you will receive a full refund, minus any shipping and handling fees.
Q3. How Long Does It Take for Adidas to Refund My Order?
The length of time it takes for Adidas to refund your order depends on the payment method used. Refunds for orders paid with a credit card will typically be processed within five business days. If the order was paid with a debit card, the refund may take up to 10 business days to process. If you paid via PayPal, the refund will be processed within one business day.
Q4. Does Adidas Offer Free Returns?
Adidas does offer free returns for orders shipped within the United States. To be eligible for a free return, you must request a return label within 30 days of purchase. Once you’ve requested a return label, you can simply package the item, affix the return label to the package, and ship it back to Adidas free of charge.
Q5. What Happens If I Cancel My Order After It Has Shipped?
If you cancel your order after it has shipped, you will need to wait for the order to arrive and then return it. Adidas will refund the cost of the order, minus any shipping and handling fees. You will have up to 30 days from the time you receive the order to return it for a full refund.
Q6. How Can I Contact Adidas Customer Service?
You can contact Adidas Customer Service by email, phone, or live chat. To contact them by email, visit their website and fill out the online contact form. To contact them by phone, call 1-800-982-9337 Monday – Friday from 8am to 8pm EST. To chat live with a customer service representative, visit the Adidas website and click the “Chat Now” button.
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Cancelling an Adidas order is easy and straightforward. All you need to do is follow the instructions above and you will be able to quickly and easily cancel your order. Remember, it is always best practice to cancel an order as soon as you are aware of any issue. Doing so will help save you time and money, and will ensure that your shopping experience with Adidas remains hassle-free.