If you’ve recently placed an order with New Balance and need to make a change, you’re in luck. We’ll walk you through the steps on how to cancel your New Balance order. From navigating their website to understanding their cancellation policy, we’ll make sure you have the information you need to quickly and easily cancel your order.
How To Cancel New Balance Order?
- Go to the New Balance website and log in to your account.
- Go to the “My Account” section.
- Select “Orders” and then select the order you would like to cancel.
- Select “Cancel Order” and confirm the cancellation.
Cancelling a New Balance Order
If you’ve placed an order with New Balance and would like to cancel it, you can do so by following the steps below. It’s important to keep in mind that orders cannot be cancelled once they have been shipped, so it’s best to contact New Balance as soon as possible.
Steps to Cancel a New Balance Order
- Go to the New Balance website and log in to your account.
- Find the order you’d like to cancel and click on it.
- Select the “Cancel Order” option and confirm your choice.
- You will receive an email confirming your cancellation.
Cancelling an Order by Phone
If you’d prefer to cancel your order over the phone, you can do so by giving New Balance a call at 1-888-869-6845. One of their customer service representatives will be able to help you cancel your order. It’s important to have your order number available when you call.
Frequently Asked Questions
What is the Return Policy for New Balance Orders?
New Balance offers a 30-day return policy on all orders. If you’re not satisfied with your purchase, you can return it within 30 days of purchase for a full refund or exchange. You must return the item in its original, unworn condition to be eligible for the refund or exchange. If the item is returned in a condition that is not new and unworn, the return will be refused. For international orders, return shipping is the responsibility of the customer.
How Can I Cancel My New Balance Order?
If you wish to cancel an order you placed with New Balance, you can do so by calling 1-800-253-7463 and speaking to a customer service representative. You should have your order number and the email address associated with the order ready for the representative. If your order has already shipped, you may need to process a return to receive a full refund.
How Long Does It Take to Process a Canceled Order?
Once an order is canceled, it takes New Balance 1-2 business days to process the cancellation and process the refund. You will receive an email once the refund has been processed. If you have not received an email after 2 business days, please contact New Balance customer service at 1-800-253-7463.
Can I Cancel an Order That Has Already Shipped?
Yes, you can cancel an order that has already shipped as long as it has not been delivered yet. To cancel the order, please call 1-800-253-7463 and speak to a customer service representative. If the order has already been delivered, you can process a return for a full refund.
How Do I Return an Item I Don’t Like?
If you don’t like the item you purchased from New Balance, you can return it within 30 days of purchase for a full refund or exchange. You must return the item in its original, unworn condition to be eligible for the refund or exchange. If the item is returned in a condition that is not new and unworn, the return will be refused. International orders, return shipping is the responsibility of the customer.
What Payment Methods Does New Balance Accept?
New Balance accepts payment by Visa, MasterCard, American Express, Discover, PayPal, and Apple Pay. If you are placing an order in one of our retail stores, you can also pay with cash or check.
How to Cancel a Money Order
As you have seen, cancelling a New Balance order is easy and straightforward. All you need to do is contact customer service, provide your order information, and state your cancellation request. Once your request has been processed, you will receive a confirmation of your cancellation and a refund of your purchase. So, if you ever have to cancel a New Balance order, you now have the tools to do it quickly and easily.
