Returning items you bought online can be a hassle, but with the right knowledge, it doesn’t have to be. If you need to return an item from Adidas, you’ll be glad to know that their return process is easy and hassle-free. In this article, we will provide a step-by-step guide for how to return Adidas online, including details on return policies, time frames, and more. With this information, returning your Adidas items will be a breeze. So, let’s get started!
- Go to the Adidas Returns page.
- Choose the product you want to return and the reason for it.
- Print out the return form, fill it out and place it in your package.
- Pack the item in its original packaging or box.
- Put the return form inside the package and attach the return label.
- Drop off the item at your local FedEx or UPS store.
Step-by-Step Guide on How to Return Adidas Online
The process of returning Adidas online can vary depending on the item you purchased, but generally follows a similar pattern of steps. This guide will walk you through the process of returning your Adidas order online.
Step 1: Locate Your Order Number
The first step in returning your Adidas order online is to locate your order number. This is typically found on the original order confirmation email you received or in the order history section of your online account. You will need this number when initiating the return process.
Step 2: Select the Items You Want to Return
Once you have your order number, you will need to select the items that you would like to return. You can do this by using the return form provided by Adidas, or by logging into your account and selecting the items you would like to return. Be sure to include all items you wish to return and provide any additional information that is required.
Step 3: Prepare Your Return Package
The next step is to prepare your return package. Make sure to include all the items you wish to return, as well as a copy of the original order confirmation email or the order number. It is important to ensure that the package is properly sealed and packaged to prevent any damage during transit.
Step 4: Ship Your Return Package
Once you have properly packaged your return, you will need to ship it back to Adidas. You can use the shipping label provided by Adidas or you can use your own shipping method. Be sure to retain the tracking number for your shipment so that you can track the progress of your return.
Step 5: Receive Your Refund
Once your return has been processed, you should receive a refund for the items you returned. The refund will typically be processed within 5-7 business days, depending on the method of payment used.
Step 6: Follow Up with Any Additional Questions or Concerns
If you have any additional questions or concerns about returning your Adidas order online, you can reach out to the Adidas customer service team. They will be able to provide assistance and answer any questions you may have.
Frequently Asked Questions
Q1: What is the Return Policy for Adidas Online?
A1: Adidas offers a 60-day return policy for items purchased online. Customers must return any item, unused and in its original condition, within 60 days of purchase to receive a full refund. The refund will be issued to the original payment method. If the item is returned after the 60-day period, the customer will receive store credit for the purchase price of the item.
Q2: How Do I Return an Adidas Item?
A2: Returns can be made in three simple steps. First, log into your account and select the item(s) you would like to return. Once selected, a return label will be created and emailed to you. Print out the return label and use it to securely pack and ship the item back to the Adidas warehouse. Finally, once the item has been received at the warehouse, a refund will be issued to the original payment method.
Q3: Can I Return My Adidas Item at a Store?
A3: Yes, you can return your Adidas item at a store. You can find a store near you by using the store locator on the Adidas website. When returning an item to a store, make sure to bring the original receipt, packing slip, and the item itself. If you do not have the original receipt, you may be issued store credit instead of a refund.
Q4: Are There Any Restrictions on Returns?
A4: Yes, there are a few restrictions on returns. Items must be returned in their original condition, which means items must not be worn, washed, or altered in any way. All tags, labels, and original packaging must be included for a successful return. Also, Adidas does not accept returns or exchanges on personalized or customized items.
Q5: Are There Shipping Fees for Returns?
A5: Yes, customers are responsible for return shipping fees, unless the return is due to a defective item or an item shipped in error. For items that qualify for free return shipping, a prepaid return label will be provided in the original packaging.
Q6: When Will I Receive My Refund?
A6: Refunds will be issued to the original payment method within 10 business days of the item being received at the Adidas warehouse. Depending on the payment method, it may take a few additional days for the refund to show up in your account. For returns made at a store, you may be issued store credit instead of a refund.
Adidas Online Returns
Returning Adidas products online is a simple and seamless process. Whether you’re looking to exchange unwanted items or return them for a full refund, Adidas makes it easy to send your product back with their free return shipping. With a few simple steps, you can quickly and easily return your Adidas products and get back to shopping. Now that you know how easy it is to return Adidas products online, you can have peace of mind when making your next purchase.
