If you have recently ordered a product from Adidas online but it doesn’t fit or isn’t quite what you were expecting, you might be wondering how to go about returning your order. Returning an online order can sometimes be a confusing process, but it doesn’t have to be. In this article, we will provide a step-by-step guide on how to return an Adidas online order quickly and easily. With the help of this guide, you’ll have your return or exchange taken care of in no time!
How to Return an Adidas Online Order
- Visit the Adidas website, click on the “Returns” tab, and follow the instructions
- Package up the item and include the return form, then attach the return label provided
- Drop off the item at a designated carrier or pick up if offered.
- Your refund, minus the original shipping charge, will be credited to your original form of payment.
Steps to Return Adidas Online Order
If you are not happy with your Adidas order, you can easily return it within 30 days of receiving it. Here are the steps to return an Adidas online order:
Step 1: Have Your Receipt Ready
Before you start the return process, make sure you have your receipt handy. The receipt will have all the necessary information about the purchase, such as the order number, the date of purchase, and the item purchased. Having this information will speed up the return process.
Step 2: Prepare the Return Package
Once you have the receipt, you need to prepare the return package. Make sure the item is in its original condition and include all the original packaging and tags. If you are returning shoes, make sure to include the original shoe box.
Step 3: Choose a Return Method
Adidas offers several different return methods. You can return your order through the mail, in-store, or via an authorized retailer. Depending on your preference, you can choose the one that works best for you.
Step 4: Print and Fill Out the Return Form
Once you have chosen your return method, you need to print and fill out the return form. The form can be found on the Adidas website. Make sure to fill out all the necessary information and include your receipt.
Step 5: Ship Your Return Package
Once you have filled out the return form, you need to ship the return package. Depending on the return method you chose, you will need to use the appropriate shipping service to send the package. Make sure to keep the tracking number so you can track the package.
Step 6: Wait for Your Refund
Once Adidas has received and processed your return, they will issue a refund. Depending on the payment method you used, the refund may take up to 5-7 business days to appear in your account.
Frequently Asked Questions
1. What is the Return Policy for Adidas Online Orders?
Adidas offers a 30-day return policy for all orders placed through their website. All items must be in their original condition, unwashed and unworn, with all tags still attached. Refunds will be issued for the full purchase price of the item, less any shipping fees. If an item is returned after the 30-day period, Adidas may issue a store credit in the form of an e-gift card.
2. How do I Return an Adidas Online Order?
You can return your online Adidas order by mail or in-store. To return by mail, simply log into your Adidas account and fill out the return form. You’ll need to print out a pre-paid return label and attach it to the box containing your item. To return in-store, you’ll need to bring your original packing slip and the item you’d like to return.
3. Is There a Time Limit to Return an Adidas Online Order?
Yes, all items must be returned within 30 days of the purchase date. Adidas does not accept returns for items that have been worn, washed, or altered. If an item is returned after the 30-day period, Adidas may issue a store credit in the form of an e-gift card.
4. What Payment Methods Does Adidas Accept for Online Returns?
Adidas accepts a variety of payment methods for online returns, including credit/debit cards, PayPal, and gift cards. If you used a gift card to make your purchase, the refund will be issued as store credit. If you used a credit/debit card, the refund will be issued to the original payment method.
5. How Long Does it Take to Get a Refund for an Adidas Online Order?
Refunds for online orders usually take 3-5 business days to process. After your return has been processed, the refund will be issued to the original payment method. If you paid with a credit/debit card, the refund should appear on your statement within 1-2 billing cycles.
6. Can I Exchange an Item I Purchased Online?
Yes, Adidas does offer exchanges for online orders. To exchange an item, you’ll need to fill out the return form and select “Exchange” as the return type. You’ll then be prompted to select the item you’d like to exchange for. Once you’ve made your selection, Adidas will send you a pre-paid return label. Once your return is received, you’ll be sent the exchanged item.
Adidas Online Returns
In conclusion, returning an Adidas online order is easy as long as you follow the correct steps. Firstly, check the return policy to make sure your order is valid for a return. Secondly, print out the return form, fill it out and include it with your return package. Lastly, package your return and send it to the address provided. Following these steps will ensure your return is processed quickly and efficiently, helping you get the most out of your return experience.
