Are you looking to return your Asics shoes but don’t know where to start? Don’t worry, you’re not alone! Whether it’s due to a sizing issue or simply not meeting your expectations, returning shoes can be a hassle. In this article, we’ll guide you through the process of returning Asics shoes so you can get back to running comfortably in no time.
Asics is a popular brand known for their high-quality running shoes, but even the best shoes may not always be the perfect fit. Luckily, Asics offers a simple and straightforward return policy. By following a few easy steps, you can return your Asics shoes hassle-free. Keep reading to learn how to return your Asics shoes and get the perfect pair for your next run.
To return Asics shoes, follow these simple steps:
- Log in to your Asics account or create a new one if you don’t have it yet.
- Go to the “Orders” section and select the product you want to return.
- Fill out the return form and print the prepaid shipping label.
- Pack the shoes in their original box and attach the shipping label.
- Drop off the package at the nearest UPS location.
How to Return Asics Shoes?
If you have purchased a pair of Asics shoes that do not fit properly or have any other issues, you may need to return them. However, returning shoes can be a hassle if you do not know the proper process. Here is a step-by-step guide to help you return Asics shoes.
Step 1: Check Asics Return Policy
Before returning the shoes, you need to make sure that you are eligible for a return. You can check Asics’ return policy on their website. According to their policy, you can return the shoes within 60 days of purchase, and the shoes must be in the original condition and packaging.
If you have purchased the shoes from a third-party retailer, you need to check their return policy as well. Some retailers may have a different return policy.
Step 2: Prepare the Shoes for Return
Once you have confirmed that you are eligible for a return, you need to prepare the shoes for return. Make sure that the shoes are in the original packaging and have all the tags and labels attached. If you have worn the shoes, make sure that they are clean and free of any damage.
Step 3: Contact Asics Customer Service
To initiate the return process, you need to contact Asics customer service. You can contact them via email, phone, or chat. Provide them with your order number and the reason for the return. They will provide you with a return authorization number and instructions on how to return the shoes.
Step 4: Ship the Shoes
Once you have received the return authorization number and instructions, you need to ship the shoes back to Asics. Make sure that you use a reliable shipping service and that you have a tracking number. You will be responsible for the shipping costs unless the shoes are defective or damaged.
Step 5: Receive Refund or Exchange
After Asics receives the shoes, they will inspect them to make sure that they are in the original condition. If everything is in order, you will receive a refund or exchange, depending on your preference. The refund will be issued to the original payment method.
Benefits of Returning Asics Shoes
Returning Asics shoes can be beneficial in many ways. Here are some of the benefits:
- You can get a refund or exchange if the shoes do not fit properly or have any defects.
- You can buy a different pair of shoes that suit your needs better.
- You can maintain a good relationship with the retailer and the brand.
Asics Shoes Vs Other Brands
Asics is a popular brand of athletic shoes, but how does it compare to other brands? Here are some of the differences between Asics shoes and other brands:
| Brand | Features | Price Range |
|---|---|---|
| Asics | Gel cushioning, stability, durability | $50-$200 |
| Nike | Air cushioning, style, innovation | $50-$250 |
| Adidas | Boost cushioning, comfort, performance | $50-$250 |
In conclusion, returning Asics shoes is a simple process if you follow the steps mentioned above. By returning the shoes, you can get a refund or exchange, and buy a different pair of shoes that suit your needs better. Asics is a popular brand of athletic shoes, but it is not the only brand. You can compare Asics shoes to other brands based on features and price range to make an informed decision.
Frequently Asked Questions
Here are some commonly asked questions about returning Asics shoes:
What is the Asics return policy?
Asics allows returns of unworn and unused products within 60 days of the purchase date. The shoes must be in their original packaging and accompanied by the original receipt or packing slip. If you purchased the shoes from the Asics website, you can initiate a return through your account. If you purchased the shoes from a retail store, you must return them to that store.
If the shoes are defective or damaged, Asics will offer a refund or exchange, depending on the customer’s preference. Asics does not cover the cost of return shipping unless the shoes were defective or damaged upon receipt.
How do I initiate a return for Asics shoes purchased online?
If you purchased the shoes from the Asics website, log in to your account and navigate to the “Order History” section. Find the order that contains the shoes you want to return, and click the “Return Items” button. Follow the prompts to select the reason for your return and print the return label. Pack the shoes securely in their original packaging and include the packing slip or receipt. Affix the return label to the outside of the package and drop it off at a UPS location.
If you don’t have an Asics account, you can initiate a return by contacting customer service. You will need to provide your order number and the reason for your return.
Can I return Asics shoes purchased from a retail store?
If you purchased the shoes from a retail store, you must return them to that store. Asics does not accept returns of products purchased from third-party retailers. Be sure to bring your receipt or packing slip, and the shoes must be in their original packaging and unworn.
If the shoes are defective or damaged, Asics will offer a refund or exchange, depending on the customer’s preference. The retail store may have a different return policy, so it’s a good idea to check with them before making the return.
How long does it take to process an Asics return?
Once Asics receives your return, it can take up to 10 business days to process the refund or exchange. Asics will send an email confirmation once the return has been processed. If you don’t receive the email within 10 business days, contact customer service for assistance.
Refunds will be issued to the original form of payment, and the amount refunded will be the purchase price of the shoes plus any applicable taxes. Asics does not refund shipping charges unless the shoes were defective or damaged upon receipt.
What if I received the wrong item or my Asics shoes are defective?
If you received the wrong item or your Asics shoes are defective or damaged, contact customer service immediately. Asics will provide a prepaid return label and will either refund your purchase or send a replacement item, depending on your preference. Be sure to have your order number and the item number of the defective or incorrect product when you contact customer service.
If you purchased the shoes from a retail store, you must return them to that store. Asics does not accept returns of products purchased from third-party retailers.
In conclusion, returning Asics shoes can be an easy and stress-free process if you follow the right steps. Remember to check the return policy before making your purchase, keep the shoes and packaging in good condition, and provide all necessary information when submitting your return request. By doing so, you can ensure a smooth and hassle-free return experience, and receive a refund or exchange in a timely manner. So don’t hesitate to return your Asics shoes if they don’t meet your expectations – with these tips, you can do it with confidence and ease.
