How to Return New Balance Shoes?

If you’ve recently purchased a new pair of New Balance shoes and they don’t fit quite right, don’t worry! Returning them is easy and hassle-free. In this article, we will provide you with an in-depth guide on how to return New Balance shoes, so you can get the right size and style for your needs. From knowing what to include in your return package to understanding the return policies, you’ll be able to make an informed decision and get the perfect pair of shoes. So read on to learn how to return New Balance shoes with confidence!

Returning New Balance Shoes

  • Visit the New Balance website and log in to your account.
  • Find the “Order Status” page, and click on the “Returns and Exchanges” tab.
  • Choose the item you wish to return, and select the reason for your return.
  • Get a return authorization number and a return shipping label.
  • Package your item in the original packaging and attach the return shipping label.
  • Send your item back to New Balance within 30 days of your purchase.
  • New Balance will process your return within 10-14 days.

Returning New Balance Shoes

New Balance shoes are designed to provide the most comfortable and supportive fit possible. If you have recently purchased a pair of New Balance shoes and have decided to return them, there are a few things you need to know before doing so.

Steps for Returning New Balance Shoes

  • Ensure that your New Balance shoes are unworn and in the original packaging.
  • Obtain a Return Authorization number from New Balance customer service.
  • Pack your shoes safely and securely in the original box.
  • Include a copy of your original receipt, your Return Authorization number, and a completed Return Form.
  • Ship the package back to New Balance using an insured carrier.
  • Once received, New Balance will process the return and issue a refund to the original payment method.
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It is important to note that New Balance does not accept returns of items purchased from a third-party retailer. If you purchased your shoes from a retailer other than New Balance, please contact the retailer for their return policy. New Balance also does not accept returns of worn or damaged shoes, so please make sure that your shoes are in pristine condition before attempting to return them.

Few Frequently Asked Questions

Q1. How do I return a New Balance shoe?

A. You can return New Balance shoes by mail, or in person at any authorized retailer. To return a New Balance shoe by mail, you will need to fill out the return form that came with your order. You can also print a return form from the New Balance website. Once you have filled out the form, pack the shoes securely in the original box and ship the package via a traceable carrier. Once the package is received, a refund will be issued to the original payment method.

Q2. How long do I have to return New Balance shoes?

A. You have 30 days from the date of delivery to return your New Balance shoes. After that, you may still be able to return or exchange the shoes, but it will be subject to a restocking fee.

Q3. Can I return New Balance shoes that I bought online in store?

A. Yes, you can return New Balance shoes that you bought online at any authorized retailer. You will need to present the original order invoice and a valid ID. The store will process the return and issue a refund to the original payment method.

Q4. Can I exchange a pair of New Balance shoes?

A. Yes, you can exchange a pair of New Balance shoes. You can exchange the shoes by mail or in store. If you are exchanging the shoes in store, you will need to present the original order invoice and a valid ID. If you are exchanging the shoes by mail, you will need to fill out the return form that came with your order and include the exchange form with the package.

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Q5. Are there any fees associated with returning or exchanging New Balance shoes?

A. Yes, there are fees associated with returning or exchanging New Balance shoes. If you return the shoes after 30 days, you will be subject to a restocking fee. If you exchange the shoes after 30 days, you may be subject to a restocking fee as well as a re-shipping fee.

Q6. Do I need to include the original box when returning or exchanging New Balance shoes?

A. Yes, you need to include the original box when returning or exchanging New Balance shoes. The original box must be included in order to receive a refund or exchange. If the original box is not included, you may be subject to a restocking fee.

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Returning your new New Balance shoes should be a simple and stress-free process. You can return them for a refund or exchange for a different size or style. You can return them to a store or you can use their online returns form. Be sure to keep your receipt and proof of purchase to make sure you get your refund on time. With New Balance’s easy return policy, you can rest assured that you’ll be able to get the perfect fit, every time.

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