Returning an online order can be a stressful experience, especially if you’re not sure what the process is. If you’ve made a purchase from Nike and need to return it, you’re in luck! In this guide, we’ll take you through the step-by-step process of how to return Nike online orders, so you can get your money back quickly and easily.
How to Return Nike Online Orders:
- Go to Nike.com and log in to your account.
- Find the product you want to return and select it.
- Click on the “Return” button.
- Fill out the return form with your order number and reason for return.
- You will get a return authorization code.
- Pack the item securely in its original packaging.
- Attach the return label on the package.
- Drop off your package at the nearest return center.
- You will receive a confirmation email when your return is processed.
How to Return Nike Online Orders?
Nike offers an easy returns process for online orders. Customers can return items that are unworn, unwashed and in their original condition within 30 days of purchase. Customers can choose to return their order to a Nike store, or return their order by mail.
Returning to a Nike Store
Nike store returns are free and easy. Customers can return their Nike order to any Nike store in the US. Customers must bring their original order confirmation, as well as the items they wish to return.
Returning by Mail
Customers can return their Nike order by mail if they prefer. Customers must follow these steps to return their order by mail:
- Go to Nike.com/returns to generate a prepaid return label.
- Print the label and attach it to the outside of the package.
- Ensure that the items are unworn, unwashed and in their original condition.
- Drop off the package at any US Postal Service location.
- Once the package is received, customers will receive a refund and will be notified via email.
Nike offers free returns for US customers who choose to return their orders by mail. Customers can also return their orders to any Nike store in the US. Customers must bring their original order confirmation and the items they wish to return in order to return to a Nike store.
Few Frequently Asked Questions
Q1: How do I return a Nike online order?
A1: You can return your Nike online order in three ways: by mail, in a Nike store, or with the Nike mobile app. To return your online order by mail, you’ll need to fill out a return form and attach it to your package. You can find the return form on the back of your packing slip. Make sure to include the original or copy of the packing slip with your return. Send your package to the address provided on the return form. The return package must be postmarked within 30 days of your original order date. In-store and mobile app returns must be initiated within 30 days of your original order date and the items must be in their original, unworn condition.
Q2: What happens when I return a Nike online order?
A2: When you return a Nike online order, you will receive a refund for the cost of the item, minus any shipping and handling charges. Your refund will be credited to the original form of payment you used to make your purchase. Depending on the financial institution, it may take up to 10 business days for your refund to be processed. If you paid for your order with PayPal, your refund will be credited to your PayPal account.
Q3: Can I exchange a Nike online order?
A3: Yes, you can exchange a Nike online order for a different color, size or style. To exchange your order, you must initiate the exchange within 30 days of your original order date and the items must be in their original, unworn condition. To exchange an online order, you must return it by mail using the return form included on the back of your packing slip. You can then place a new order for the item you wish to exchange.
Q4: Are there any restrictions when returning Nike online orders?
A4: Yes, there are some restrictions when returning Nike online orders. Items must be in their original, unworn condition. Custom orders and final sale items cannot be returned or exchanged. In-store and mobile app returns must be initiated within 30 days of your original order date. Returns by mail must be postmarked within 30 days of your original order date.
Q5: Are there any fees for returning Nike online orders?
A5: There are no fees for returning Nike online orders. However, you will be responsible for the cost of shipping your return package. Make sure to use a trackable shipping method and keep your tracking information for your records.
Q6: How long does it take to process a Nike online order return?
A6: The time it takes to process a Nike online order return depends on the method of return. Returns in-store and with the Nike mobile app will be processed immediately and you can expect to receive your refund within 10 business days. Returns by mail will take longer to process due to shipping times. Your refund will be credited to the original form of payment you used to make your purchase within 10 business days of the package being received by Nike.
Returning online orders from Nike is a straightforward process and can be done right from the comfort of your own home. All you need to do is fill out the return form, package up the item and ship it back to Nike. With their easy to follow instructions, you can be sure that you’ll get your refund fast and hassle-free. So don’t let a wrong size or colour get in the way of you finding your perfect fit – Nike has you covered.
