Returning an item you’ve purchased from Adidas can be a difficult task if you’re not familiar with the process. Whether you bought something online or in-store, you’ll want to know the right steps to take to ensure your return is handled quickly and efficiently. In this article, we’ll provide you with an overview of the Adidas return process and explain how to make sure your return is successful. With our easy-to-follow guidelines, you’ll be able to navigate the Adidas return process with ease.
How to Return on Adidas?
If you are not satisfied with an item purchased from Adidas, you can return it for a refund or exchange. To return an item:
- Visit the Adidas Returns Portal and follow the instructions.
- Fill out the returns form and print off the returns label.
- Pack the item securely, attach the returns label and send the package.
- Once the item has been received and inspected, a refund or exchange will be processed.
How to Return an Item from Adidas
Adidas offers a 30-day return policy for customers who wish to return their items. It is important to note that all items must be returned in their original condition and packaging for a full refund. In this article, we will discuss the steps for how to return an item from Adidas.
Step 1: Check Eligibility
The first step is to check if the item is eligible for return. All items must be in their original condition and packaging, with all tags and labels attached. Additionally, items must not have been worn, washed, or altered in any way. If the item meets these criteria, it is eligible for return.
Step 2: Prepare the Package
Once you have determined that your item is eligible for return, you must prepare the package for return. Start by placing the item in its original packaging. If the item came with any accessories, such as a dust bag or spare laces, include these in the package. Once all items are in the package, close it securely with tape.
Step 3: Print the Return Form
The next step is to print the return form. This form is available on the Adidas website. Fill out the form, including your name, address, and order number. Once the form is filled out, include it in the package.
Step 4: Ship the Package
Once the package is prepared and the return form is included, you can ship the package back to Adidas. It is recommended that you ship the package using a trackable and insured method, as Adidas is not responsible for lost or damaged packages.
Step 5: Await Refund
Once the package is shipped, all you have to do is wait for a refund. Refunds typically take up to two weeks to process. Once the refund has been processed, you will receive a notification via email.
Related Faq
1. What is the Adidas Return Policy?
The Adidas return policy allows customers to return products purchased from the Adidas website or store within 30 days of delivery for a full refund. Customers returning items purchased from the Adidas store must have a valid proof of purchase. Items must be in their original condition, with tags, and in the original packaging. Refunds will be issued based on the original form of payment.
2. How Can I Return an Item to Adidas?
Customers can return an item to Adidas via mail or in-store. To return an item by mail, customers must first contact the Adidas customer service team to receive a Return Merchandise Authorization (RMA) number. This RMA number should be written clearly on the outside of the package when sending back the item. Customers returning items in-store should bring the item to any Adidas store, along with the original proof of purchase.
3. Is There a Time Limit to Return an Item to Adidas?
Yes, there is a time limit to return items to Adidas. All items must be returned within 30 days of the delivery date for a full refund. If the item is returned after 30 days, customers may be issued a store credit.
4. Can Items be Returned to Adidas if They Are Worn or Used?
No, items must be returned in their original condition, with tags, and in the original packaging. If the item is worn or used, it will not be accepted for a return or exchange.
5. How Long Does It Take for Adidas to Process a Return?
Adidas typically processes returns within 7-10 business days of receiving the item. Customers will be notified when the return has been processed and the refund has been issued.
6. Does Adidas Offer Free Return Shipping?
No, Adidas does not offer free return shipping. Customers are responsible for the cost of return shipping. However, customers who received their item with free shipping may be eligible for a refund of the original shipping fees if they choose to return the item.
Adidas Online Returns
No matter if you are returning a product purchased online or in store, Adidas has put in place a hassle-free process to make sure your return is as convenient as possible. By following the steps outlined here, you can make sure your return is handled quickly and you get the result you are looking for. Ultimately, Adidas wants you to be happy with your purchase and the return process should be as painless as possible.
