Hey there, sneaker enthusiasts! So, you’ve recently purchased a pair of Under Armour shoes, but unfortunately, they didn’t quite fit the way you expected. Don’t fret! Returning those kicks is easier than you might think. In this article, we’ll guide you through the process of how to return Under Armour shoes hassle-free. So, grab a cup of coffee, kick back, and let’s get started!
Returning shoes can sometimes be a daunting task, but returning Under Armour shoes is a breeze. Whether you ordered online or purchased them from a retail store, Under Armour offers a seamless return process to ensure customer satisfaction. We’ll walk you through the steps, from initiating the return to receiving your refund or exchange. So, if those shoes just didn’t hit the right stride, keep reading to find out how to return Under Armour shoes with ease. Let’s dive in!
How to Return Under Armour Shoes?
If you need to return Under Armour shoes, follow these simple steps:
- Locate your original receipt or order confirmation.
- Contact Under Armour’s customer service to initiate the return process.
- Package the shoes securely and include the receipt or order confirmation.
- Ship the package back to Under Armour using a trackable shipping method.
- Once the return is received and processed, you will be refunded.
If you have any additional questions or need further assistance, don’t hesitate to reach out to Under Armour’s customer service. They will be happy to help you with your return.
How to Return Under Armour Shoes?
Under Armour is a popular brand known for its quality athletic footwear. However, there may be instances when you need to return a pair of Under Armour shoes. Whether it’s due to sizing issues, defects, or simply changing your mind, the return process can sometimes be confusing. In this article, we will guide you through the steps to return Under Armour shoes hassle-free.
1. Check the Return Policy
Before initiating a return, it’s important to familiarize yourself with Under Armour’s return policy. Each retailer may have slightly different policies, so be sure to review the specific guidelines for the store where you made the purchase. Typically, Under Armour allows returns within a certain timeframe, usually 30 days from the date of purchase. Additionally, the shoes should be in unused condition and accompanied by the original packaging and receipt.
It’s worth noting that Under Armour offers a 60-day trial period for its shoes, allowing you to test them out and return them if you’re not satisfied. This policy is applicable for purchases made directly from Under Armour’s website.
Under Armour’s Return Policy
Under Armour’s return policy ensures a smooth and hassle-free process for customers. Here are some key points to keep in mind:
Returning In-Store Purchases
If you purchased your Under Armour shoes from a physical store, you’ll need to return them to the same store. Be sure to bring the original receipt and the shoes in their original packaging. The store staff will guide you through the return process and provide you with a refund or exchange, depending on your preference.
Returning Online Purchases
If you bought your Under Armour shoes online, the return process may differ depending on the platform used. If you made the purchase from Under Armour’s official website, you can initiate the return through your online account. Simply log in, navigate to the order history section, and select the shoes you wish to return. Follow the provided instructions to generate a return label and ship the shoes back to Under Armour.
If you purchased the shoes from a third-party retailer’s website, you’ll need to visit the retailer’s website or contact their customer service for specific return instructions. They will guide you through the process and provide you with the necessary return label.
2. Prepare the Shoes for Return
Once you’ve familiarized yourself with the return policy and initiated the return process, it’s time to prepare the shoes for return. Start by ensuring that the shoes are in their original condition and packaging. Remove any tags or stickers that may have been added after purchase. It’s important to return the shoes in the same condition as when you received them to avoid any complications with the return.
If the shoes came with additional accessories, such as extra laces or insoles, make sure to include them in the return package. Under Armour may require all original components to be returned for a full refund or exchange.
Inspecting for Defects
Before returning the shoes, take a moment to inspect them for any defects or damages. Look for any visible signs of wear or manufacturing issues. If you notice any defects, document them with clear photos. This documentation will be helpful in case you need to provide evidence of the issue during the return process.
Package the Shoes Securely
To ensure the safe return of the shoes, package them securely. Use the original shoebox, if available, as it provides adequate protection during transit. If the original box is damaged or unavailable, use a sturdy cardboard box that is appropriately sized for the shoes. Fill any empty spaces with packing material, such as bubble wrap or crumpled paper, to prevent the shoes from shifting during transportation.
3. Ship the Shoes and Track the Return
Depending on the return method provided by Under Armour or the retailer, you may need to ship the shoes back to the designated address. Follow the provided instructions for packaging and labeling the return package. Be sure to include any required documentation, such as the return form or order number, to facilitate the return process.
Once the shoes are shipped, it’s a good idea to track the return package. This allows you to monitor its progress and ensure that it reaches its destination safely. Most shipping providers offer online tracking services that allow you to input the tracking number provided by Under Armour or the retailer. Keep a record of the tracking number for reference.
Keep Proof of Return
To avoid any potential issues or disputes, it’s important to keep proof of the return. This can be in the form of a shipping receipt, a tracking number, or a confirmation email from the shipping provider. Retain these documents until you receive confirmation from Under Armour or the retailer that your return has been processed and your refund or exchange has been initiated.
4. Receive Refund or Exchange
Once Under Armour or the retailer receives your returned shoes, they will process your refund or exchange. The time it takes to receive your refund or replacement will vary depending on the company’s policies and procedures. It’s advisable to check the return policy for an estimated timeframe.
If you opted for a refund, the funds will be returned to the original form of payment used during the purchase. In the case of an exchange, you will receive a new pair of shoes based on your preference and availability.
5. Contact Customer Support for Assistance
If you encounter any difficulties or have questions during the return process, don’t hesitate to reach out to Under Armour’s or the retailer’s customer support. They have dedicated teams to assist customers with returns and can provide guidance or address any concerns you may have.
Returning Under Armour shoes doesn’t have to be a complicated process. By following the steps outlined in this article and familiarizing yourself with the return policies, you can ensure a smooth and hassle-free return experience. Remember to keep all relevant documentation and stay in contact with customer support for any assistance needed. Enjoy your new pair of Under Armour shoes or explore other options that better suit your needs.
Key Takeaways: How to Return Under Armour Shoes?
- Make sure to review the return policy before initiating a return.
- Contact Under Armour customer service for assistance with returns.
- Package the shoes securely and include the original receipt or proof of purchase.
- Label the package with the return address provided by Under Armour.
- Ship the package using a reliable shipping method and keep the tracking number for reference.
Frequently Asked Questions
What is the return policy for Under Armour shoes?
Under Armour offers a hassle-free return policy for their shoes. If you are not completely satisfied with your purchase, you can return the shoes within 60 days of the original purchase date. The shoes must be unworn, in their original packaging, and accompanied by the original receipt or proof of purchase.
To initiate a return, you can either bring the shoes to a Under Armour store or contact Under Armour customer service to request a return authorization. Once your return is authorized, you will receive instructions on how to ship the shoes back to Under Armour.
Can I return Under Armour shoes bought online to a physical store?
Yes, you can return Under Armour shoes bought online to a physical store. Simply bring the shoes, along with the original receipt or proof of purchase, to your nearest Under Armour store. The staff will assist you in processing the return and issuing a refund.
It’s important to note that if you paid for the shoes online using a credit or debit card, the refund will be credited back to the same card. If you paid with a gift card or store credit, the refund will be issued in the form of a new gift card or store credit.
What if I don’t have the original receipt for my Under Armour shoes?
If you don’t have the original receipt for your Under Armour shoes, you may still be able to return them. Under Armour customer service can assist you in locating your purchase in their system using other information, such as the date of purchase, the store location, or the credit card used for the transaction.
If they are able to verify your purchase, they will provide you with a return authorization and instructions on how to ship the shoes back to Under Armour. It’s always recommended to keep your receipts for easier returns, but Under Armour understands that they may be misplaced or lost.
Are there any fees associated with returning Under Armour shoes?
No, there are no fees associated with returning Under Armour shoes. Under Armour covers the cost of return shipping, so you won’t have to worry about any additional expenses. However, if you choose to return the shoes to a physical store, you will need to cover the transportation costs yourself.
It’s important to note that if you received a promotional discount or free gift with your shoe purchase, the refund amount may be adjusted to account for the value of the discount or gift.
How long does it take to receive a refund for returned Under Armour shoes?
Once Under Armour receives your returned shoes, it may take up to 10 business days for the refund to be processed. The exact timing of the refund will depend on various factors, such as the shipping method used to return the shoes and the payment method used for the original purchase.
If you haven’t received your refund within the expected timeframe, it’s recommended to contact Under Armour customer service for further assistance. They will be able to provide you with an update on the status of your refund and resolve any issues that may have arisen.
Final Summary: How to Return Under Armour Shoes?
So, you’ve followed our step-by-step guide on how to return your Under Armour shoes, and now you’re ready for the final summary. Returning shoes can often be a hassle, but Under Armour makes the process as seamless as possible. By following their guidelines and using their online platform, you can easily initiate a return and get a refund or exchange for your shoes.
First and foremost, it’s important to remember that Under Armour has a 60-day return policy. This means that you have a generous amount of time to decide whether the shoes are right for you. If for any reason you’re unsatisfied with your purchase, simply visit Under Armour’s website and log into your account. From there, you can navigate to the “Orders” section and select the specific pair of shoes you wish to return.
Once you’ve selected the shoes, you’ll be prompted to choose a reason for the return. This step is crucial for Under Armour to gather feedback and improve their products. After selecting the reason, you can proceed to print out a pre-paid return label. This label will ensure that you won’t have to pay for return shipping. Finally, package up your shoes securely, attach the label, and drop off the package at your nearest shipping location.
Returning Under Armour shoes doesn’t have to be a daunting process. With their user-friendly website and straightforward instructions, you can easily navigate through the steps and initiate a return. Remember, if you have any questions or need assistance, don’t hesitate to reach out to Under Armour’s customer service team. They’re always ready to help you with any concerns or inquiries you may have. So go ahead, follow the steps, and get started on returning your Under Armour shoes hassle-free.
