Adidas is one of the leading sportswear and footwear brands in the world, and for good reason. With quality products and innovative designs, Adidas has become a household name for athletes, fashionistas, and everyone in between. But what happens if you’re not satisfied with your purchase? What is Adidas’ return policy? Read on to learn more about Adidas’ return policy, what products are eligible for return, and how to initiate a return.
Adidas Return Policy: Items purchased at an Adidas store or online at adidas.com can be returned within 30 days of purchase. Items must be in their original condition with all tags attached, and must include the original invoice and/or packing slip. Refunds will be issued in the same form of payment used to make the purchase. All returns and exchanges must be returned to the original point of purchase.
Adidas Return Policy: What You Need to Know
Adidas has a straightforward return policy that enables customers to return items for a refund or exchange within 30 days of purchase. The policy also allows customers to return items that have been worn or used, as long as they are in the same condition they were when they were purchased. Customers must also provide proof of purchase. Adidas also offers an online return policy for orders placed on the company’s website.
Requirements for Returning an Item
In order to return an item, customers must provide proof of purchase. This can be a receipt, an invoice, or even a gift receipt. Customers must also ensure that the item is in the same condition it was when they purchased it. Items should be in their original packaging and should not have any signs of wear or damage.
Types of Returns Allowed
Adidas offers two types of returns for customers: a refund or an exchange. Refunds will be given in the same form of payment used for the purchase. All exchanges are subject to availability, and the customer is responsible for all shipping costs related to the exchange.
Return Shipping and Processing
Adidas offers free return shipping for all orders placed on the company’s website. Customers must use the return label provided with their order and must ship their item back within 30 days of purchase. The company will process the return within 3-7 business days.
In-Store Returns
Customers who purchased their item in-store may return their item to any Adidas retail store within 30 days of purchase. Customers must provide proof of purchase and must ensure that the item is in its original condition. All items must be in their original packaging and must not have any signs of wear or damage.
Online Returns
Customers who purchased their item online may return their item by mail within 30 days of purchase. Customers must provide proof of purchase and must ensure that the item is in its original condition. All items must be in their original packaging and must not have any signs of wear or damage. Customers must use the return label provided with their order and must ship their item back within 30 days of purchase. The company will process the return within 3-7 business days.
Frequently Asked Questions
What is Adidas Return Policy?
Answer: Adidas offers a 60-day return policy for items purchased through their website. Customers can return any item within 60 days of purchase for a full refund, minus any shipping and handling fees that may have been applied. Customers must include their order number, the item they are returning, and the reason for the return on the return form. Adidas also offers a 30-day return policy for items purchased in-store. Customers can return any item within 30 days of purchase for a full refund or exchange, as long as the item is in its original condition and packaging.
How long do I have to return an item purchased from Adidas?
Answer: Items purchased through the Adidas website can be returned within 60 days of purchase for a full refund, minus any shipping and handling fees that may have been applied. Items purchased in-store can be returned within 30 days of purchase for a full refund or exchange, as long as the item is in its original condition and packaging.
Do I need to include anything with my return?
Answer: Yes, customers must include their order number, the item they are returning, and the reason for the return on the return form. Customers should also include the original packaging and all accessories that came with the item.
Will I be refunded for the shipping fees?
Answer: Customers will be refunded for the full purchase price of the item, minus any shipping and handling fees that may have been applied.
Can I return an item if it has been worn or used?
Answer: No, items must be in their original condition and packaging in order to be eligible for a refund or exchange.
What do I do if I have a problem with an item I purchased from Adidas?
Answer: If you have an issue with an item purchased from Adidas, you can contact the company’s customer service team. The team is available to address any problems you may have with an item purchased from the website or in an Adidas store.
Adidas Online Returns
Adidas provides customers with a generous return policy that allows them to return items within 30 days of purchase for a full refund. However, customers must adhere to certain conditions to be eligible for a return and should always check the return policy on the website or in-store before making a purchase. Adidas makes it easy to return items and ensures customers are completely satisfied with their purchases.
