If you are a shopper of Converse shoes and apparel, you may want to know about their return policy. Converse is one of the most popular brands of shoes, apparel and accessories, and many people rely on the company for their favorite fashion finds. Knowing the return policy can help you make informed decisions when shopping for Converse products. In this article, we will discuss what the Converse return policy is and how you can take advantage of it.
Converse return policy: Customers can return any unworn and undamaged Converse shoes and apparel within 60 days of purchase. Customers can return the items by mail or in-store, with a valid receipt. Customers returning items by mail must also include a completed return form. Refunds will be issued to the original form of payment.
What is Converse’s Return Policy?
Converse’s return policy stipulates that customers can return their purchases for a refund or exchange within 60 days of receiving the product. Customers can either return the product to a Converse store or send it back to the company’s warehouse. Converse processes returns and exchanges within two weeks of receiving the product.
Converse’s return policy allows customers to return items that were purchased online or in-store. If the item was purchased online, the customer must include the original packing slip or receipt. If the item was purchased in-store, the customer must present the original receipt. All items must be returned in their original condition and must be unworn.
Converse offers free return shipping for online orders. Customers should visit the Converse website, select the ‘returns’ option and print out the free return shipping label. They should attach the label to the package and drop it off at a local post office or UPS store. Customers returning items purchased in-store should use their own packaging and shipping method.
What Items are Not Eligible for Returns?
Converse’s return policy does not apply to items that have been customized or personalized. Customers should note that all items must be returned in their original condition and must be unworn. Furthermore, items purchased from third-party retailers, such as department stores or online marketplaces, are not eligible for return.
How Refunds Are Issued
Once Converse receives a return, the company inspects the item and issues a refund within two weeks. Refunds are issued to the original payment method used to purchase the item. Customers who paid with a credit card will receive a refund to their credit card. Customers who paid with cash or check will receive a refund check.
What is the Exchange Policy?
Converse’s exchange policy allows customers to exchange their purchase for a different color, size or style. Customers must include the original packing slip or receipt when returning the item. The company will process the exchange within two weeks of receiving the item.
Does Converse Offer Free Exchanges?
Yes, Converse offers free exchanges for online orders. Customers should visit the Converse website, select the ‘exchanges’ option and print out the free return shipping label. They should attach the label to the package and drop it off at a local post office or UPS store. Customers exchanging items purchased in-store should use their own packaging and shipping method.
What is the Restocking Fee?
Converse does not charge a restocking fee for returns or exchanges. The company will process the return or exchange within two weeks of receiving the item. Customers should note that all items must be returned in their original condition and must be unworn.
Few Frequently Asked Questions
What is Converse Return Policy?
Answer: Converse has a 30-day return policy for all purchases made through their website. Customers can return their items for a full refund or exchange within 30 days of purchase. Items must be in their original condition, with the original box and packaging. Customers will be responsible for the cost of return shipping.
What Items are Eligible for Return?
Answer: All regularly stocked items purchased through the Converse online store are eligible for return within 30 days of purchase. This includes footwear, apparel, and accessories. Limited edition and special release items are not eligible for return.
Can I Return an Item I Purchased at a Converse Store?
Answer: Yes, items purchased in-store at a Converse store can be returned within 30 days of purchase. You must have the original receipt and the items must be in their original condition with the original box and packaging. Items purchased at a Converse store can only be returned or exchanged at a Converse store.
What If I Don’t Have My Receipt?
Answer: If you don’t have your receipt, you may be able to return or exchange your item, depending on the store policies. Converse stores may accept returns or exchanges without a receipt, but the store manager has the discretion to accept or reject the return.
Do I Need to Include the Original Box and Packaging?
Answer: Yes, all items must be returned in their original condition with the original box and packaging. Items that have been worn, washed, or altered in any way are not eligible for return.
How Long Does It Take to Receive a Refund?
Answer: Once your return has been processed, it can take up to 10 business days for a refund to appear in your account. If you have not received your refund after 10 business days, please contact Converse customer service.
The Converse return policy is an excellent way to ensure that customers are satisfied with their purchases. Whether you’re looking for a refund or an exchange, Converse provides an easy, hassle-free process. From the flexible return window to the free shipping and easy online returns, Converse makes it easy to get the products you need and return them if necessary. With the Converse return policy, you can shop with confidence knowing you have options if you’re not happy with your purchase.
